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Innovation in IP Communications

Sangoma is a leading provider of hardware and software components that enable or enhance IP Communications Systems for both telecom and datacom applications. Sangoma's data boards, voice boards, gateways and connectivity software are used in leading PBX, IVR, contact center and data-communication applications worldwide. The product line includes both hardware and software components that offer a comprehensive toolset for deploying cost-effective, powerful, and flexible communication solutions.

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Asterisk Whitepapers

Increasing the Density of Asterisk® systems by 300%
Since its creation, Asterisk® has been known to require a lot of CPU resources when using the default DAHDI driver to communicate with an installed VoIP-to-TDM Interface Board.

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Improving the Efficiency of the Proactive Contact Center
Over the last few years, contact centers have evolved from being cost centers within corporations to playing a central part in customer relationship strategies.

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Introduction to NetBorder Suite for Contact Centers
Real Operations, Real Users, and Real ROI over IP Infrastructure

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NetBorder Integration with Genesys 7.5
Learn how to integrate NetBorder's Call Analyzer, Agent Bridge and TDM SIP Gateway applications in Genesys' SIP-Server environment.

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Asterisk Success Story

Contact Center Doubles Capacity and Expands Services
Increased Efficiency with VICIdial Call Center Platform and Sangoma NetBorder Call Analyzer

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Open Source Answers the Call for Tier 1 Carrier
VoiceWorks delivers an Open Source-based SS7 solution that exceeds the needs and expectations of a Tier 1 carrier.

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Retrofit of Existing PBX Infrastructure with Vega Gateways Saves Tens of Thousands of Dollars Additional Unexpected Operational Savings Achieved with FoIP Integration Share
Additional Unexpected Operational Savings Achieved with FoIP Integration.

[ download now ]Asterisk Success Story Download is in PDF Format