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IP PBX Featured Article


TelePacific Extends SIP-Based Telephony, IP PBX Products


TelePacific Communications (News - Alert) announced today that it’s extended its session initiation protocol-based product line, “SmartVoice”. The company says it’s been offering SIP-based trunking services since February 2007.

 
While the existing SmartVoice SIP trunk services provide traditional PRI and CAS network connections, the new SIP handoff will allow customers to plug the circuit directly into their SIP-enabled PBX, which will avoid the need for additional capital expenditures, company officials say.
 
According to Dick Jalkut, TelePacific’s president and chief executive officer, SIP is quickly becoming the most popular protocol for managing IP telephony calls.
 
Jalkut said that a large number of experts anticipate SIP to become the new standard protocol for VoIP traffic, and by making it simpler and more affordable to implement, TelePacific is helping small and medium-sized businesses become more competitive.
 
David Zahn, TelePacific’s vice president of marketing, said that SIP, a robust IP telephony call control protocol, requires that service providers with SIP-based services develop interoperability practices specific to each type of IP PBX (News - Alert) model. He added that TelePacific performs extensive interoperability testing in the lab and in the field before certifying a specific IP PBX model.
 
TelePacific installed their first SIP Network Connection service in partnership with Allworx (News - Alert), according to the company. Allworx, a small business phone and network solutions company offers award winning portfolio of SMB products, for companies up to 100 users per site, TelePacific officials say.
 
“The Allworx team was very responsive and easy to work with through the certification process,” Zahn said.
 
TelePacific has scheduled additional manufacturer models for field deployment in the third quarter of 2008.
 
Headquartered in Los Angeles, TelePacific Communications serves customers throughout California and Nevada.
 
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s articles, please visit her columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is The Compelling ROI Benefits of Contact Center Quality and Performance Management Technologies, brought to you by Voice Print International (News - Alert).


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