Speak2Leads Partners with Ifbyphone

A strategic partnership relation has been reached between Speak2Leads, the premier provider of simple, web-based lead response management tools, and Ifbyphone (News - Alert), a premier customer interaction company.

Speak2Leads, with this partnership will be able to leverage its domain and technology expertise in multi-modal lead response to build "best-of-breed" applications in Ifbyphone's Asterisk (News - Alert) hosting environment.

"By building applications on Ifbyphone's asterisk hosting environment, our Speak2Leads development team is able to introduce feature rich, relevant applications to our clients and partners at break-neck speed. Our custom web-based applications enable reseller and licensing partners to easily integrate our lead response applications into their current offerings in a matter of days," Sammy James, CEO of Speak2Leads, said.

"Ifbyphone delivers solutions that help businesses manage, measure and automate voice communications. We are delighted to partner with Speaks2Leads, a company that brings deep lead response domain expertise to its customers. By building a solution in the Ifbyphone Asterisk Hosting environment, Speak2Leads is able to deliver industry leading lead response solutions to its customers," Irv Shapiro (News - Alert), CEO of Ifbyphone, said.

Based in San Diego, Speak2Leads offers Internet lead response management products for small- and medium-sized businesses. They help organizations to immediately respond and follow-up with their Internet leads during the peak point of interest, resulting in increase connectivity and sales.

Ifbyphone, being a provider of Voice Applications for Customer Interactions, helps businesses reduce costs and improve customer satisfaction by automating call handling and management with solutions for outbound notifications, call tracking and analytics, voice self-service and virtual call centers.

In related news, The National Association for Business Resources has recognized Ifbyphone, a customer interaction company, as one of “Chicago’s 101 Best and Brightest Companies to Work For.” This is the second year in a row that Ifbyphone has been honored with this award. 

Deepika Mala is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Juliana Kenny