Asterisk Featured Article

Digium (News - Alert), the Asterisk Company, today announced that Camrivox Limited, a Unified Communications (UC) trendsetter and developer of Computer Telephony Integration (CTI) software for the Small and Medium Enterprise (SME) market, has enrolled in the Digium Technology Partnership Program. This partnership is expected to provide a true desktop CTI solution to the world’s primary open source telephony ecosystem.

 

The Camrivox (News - Alert) Flexor CTI Software family of products is designed to offer a simple, afforable and scalable solution to small and medium-sized businesses by fusing on-demand CRM (Customer Relationship Management) applications with IP PBX telephony and VoIP handsets. With the imminent release of Flexor Connect for Asterisk (News - Alert), Camrivox brings an extra dimension to the Asterisk community and follows through with tangible benefits to businesses focused on maximizing their customer interaction.

 

The partnership and Flexor Connect for Asterisk allow users of Asterisk installations to benefit from the full family of Flexor CTI Software products, including CTI for Outlook, Salesforce, NetSuite (News - Alert) and Microsoft Dynamics CRM. Through integration with Asterisk, Flexor CTI Software offers call logging, call reporting, click-to-dial, contact screen pop-ups and on-screen call control. Moreover, this PBX-centric approach allows future Flexor Software product releases to support home workers and remote workers, bringing the benefits of CTI to a mobile workforce.

 

“Camrivox is delighted to join the Digium Technology Partners Program,” stated Malcolm Wood, Camrivox CEO. “We believe the benefits of CTI should be available to all businesses, regardless of size. The Asterisk ethos is in perfect alignment with our vision for Internet telephony. We look forward to working with Digium and the wider Asterisk community in delivering truly beneficial applications.”

 

“The Camrivox Flexor Software adds powerful CTI capabilities for Asterisk integrators and customers of Asterisk Business Edition,” said Jim Webster, director of technology partnerships for Digium. “Combining the flexibility and power of Asterisk with Flexor enables CRM-integrated telephony solutions at an attractive price point that should appeal to small businesses as well as larger enterprises.”

At the upcoming AstriCon Open Source Telephony Conference and Expo, Camrivox will be demonstrating Flexor CTI Software with Asterisk and snom IP Phones from September 23 – 25.

 

Digium is the creator and driving force behind Asterisk, the open source voice communications software deployed by more than four million servers worldwide to manage VoIP calls for businesses and individuals. More resellers, telecom professionals and software developers choose Digium's products than those of any other open source telephony company because only Digium delivers the technical superiority, security and flexibility associated with Asterisk. Asterisk powers Digium’s family of software and hardware appliances including AsteriskNOW, Asterisk Business Edition and Switchvox (News - Alert).

 

Camrivox Limited offers customers simple and effective Telephony Integration with CRM. The company has pioneered the development and delivery of Flexor Software, greatly simplifying CRM Telephony Integration that has traditionally relied upon large investments in infrastructure, hardware and support staff. With Flexor Software uniquely delivered and supported at the PC level, companies can bypass this resource-laden route, improving business processes and increasing customer satisfaction. Camrivox, founded in 2005, is headquartered in Cambridge, UK.